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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Shop Discounter (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://shop-discounter.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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Сабина Юрьевa
22 Oct 2019

Very beautiful

Stephanie Long
17 Oct 2019

shipment reach Kuwait within less than a month with good condition. item as described by store.

Hannah Gonzalez
16 Oct 2019

Thank you quick delivery 5 stars xx

Summer Thompson
15 Oct 2019

Gorgeous earrings!! Just as described. Will order again, thankyou!!

Angel Singh
13 Oct 2019

accurate...worth for money.

Lara Jesus
30 Sep 2019

As in picture

Любовь Кузнецовa
27 Sep 2019

Cute carnations.

Анфиса Казаковa
25 Sep 2019

Very beautiful)) thanks to the store

Vanesa Timică
24 Sep 2019

very very nice! I will keep them safe until my wedding. thank you!

Emma Reynolds
23 Sep 2019

Thank you order correct very nice earrings and will order again soon quick delivery 5 stars xxxx

Анжела Хромцовa
18 Sep 2019

very cool

Ольга Петровa
15 Sep 2019

Very beautiful!

Joana Matos
6 Sep 2019

Same as described. Super cute and stylish. Worth the price that was. Fast shipping, 2 weeks

Sylwia Krupa
4 Sep 2019

Ordered 28.07 came 05.09 to Poland. Earrings very nice, beautifully the glitter. Recommend salesman.

Lara Lejeune
29 Aug 2019

Very beautiful.

Marion Jacquet
29 Aug 2019

Good !

Zoé Dupuy
26 Aug 2019

génial

Ольга Харитоновa
22 Aug 2019

Small carnations

София Владимировa
21 Aug 2019

For such a price is normal.

Samantha Salazar
20 Aug 2019

The product corresponds to the description.

Helen Thompson
20 Aug 2019

The photo looks smaller and more accurate, in real life look easier.

Catherine Curtis
17 Aug 2019

Thanks

Isabella Bason
16 Aug 2019

Amazing earrings for such a cheap price! Really impressed

Frances Perez
14 Aug 2019

Thank you very quick delivery 5 stars xx

Helen Beck
11 Aug 2019

beautiful earrings

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Super hot! Several others have checked this out in the last few hours

Luxury Crystal Rhinestone Stud Earrings

30 Reviews
US $7.95
Selling fast: get yours before it’s gone!
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